Privacy Policy spade46 –
Protection of Your Personal Data

Welcome to the Privacy Policy page spade46. spade46 (the website spade46.ws, hereinafter referred to as "spade46", "we", or "the Platform") deeply respects your privacy and is committed to protecting the personal data you share with us.

This Privacy Policy describes the types of personal information we collect from you as a member or visitor of the spade46 platform, how that information is used, who it may be disclosed to, and what security measures we take to ensure your data remains protected at all times.

This document applies to all registered spade46 members in Malaysia, as well as any individual who accesses or uses our platform, regardless of how they access it — whether via web browser, mobile app, or any other interface we provide.

This Privacy Policy should be read together with Terms & Conditions spade46, which also forms part of your agreement with us.

Spade46 collects various types of personal data depending on how you interact with our platform. The following are the main categories of data we may collect:

We only collect data necessary for legitimate purposes and will never request information that is excessive or irrelevant to the services we offer.

Spade46 collects your personal data through several different channels:

• Account Registration: When you register a spade46 account, you provide us directly with your name, Malaysian phone number, email address, and password.
• KYC Verification: For Know Your Customer (KYC) and legal compliance purposes, we may request identity documents such as your national identity card or passport.
• Financial Transactions: Every time you make a deposit via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX (Maybank2u, CIMB Clicks), or make a withdrawal, our system records the details of that transaction.
• Platform Usage: Technical data such as IP address, device type, pages visited, and usage time is collected automatically via cookies and similar tracking technologies.
• Communications: Your interactions with the spade46 support team via live chat or email may be recorded for training and service improvement purposes.
• Third Parties: In some cases, we may receive your data from payment service providers or third-party identity verification platforms that we use.

Spade46 uses your personal data solely for the following legitimate and stated purposes. We will not use your data for any other purpose without first obtaining your consent:

• Account Management: Creating, maintaining, and managing your spade46 account, including the login process and account security.
• Transaction Processing: To process all deposits, withdrawals, and financial transactions you make on our platform, including via Malaysian e-wallets and internet banking.
• Identity Verification (KYC): To verify your identity in compliance with anti-money laundering (AML) and age verification legal requirements.
• Platform Security: Detecting and preventing fraud, account abuse, suspicious activity, and any attempts to disrupt the platform.
• Customer Service: Providing technical support, responding to enquiries, and resolving issues you report to the spade46 team.
• Service Communications: Sending important notifications regarding your account, transactions, changes to our terms, and security updates.
• Marketing (with consent): To send you promotional information, bonus offers, and the latest spade46 updates, only where you have given explicit consent.
• Platform Improvement: Analysing usage patterns to improve the user experience, introduce new features, and enhance the performance of the spade46 platform.
• Legal Compliance: To comply with applicable legal obligations, regulations, and court orders.

Spade46 does not sell, rent, or disclose your personal data to third parties for commercial purposes without your explicit consent. However, in certain limited circumstances, we may share your data with the following parties:

• Payment Service Providers: Malaysian e-wallet providers (Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow) and the banks processing your transactions (Maybank2u, CIMB Clicks, and others) will receive the data necessary to complete those transactions.
• KYC Service Providers: The third-party identity verification platform we use to process verification of your identification documents.
• Game Providers: Live casino and slots game providers operating on the spade46 platform may receive the minimum technical data required to run the games.
• Legal Authorities: When required by law, court order, or official request from a Malaysian law enforcement agency.
• Professional Advisors: Lawyers, accountants, or consultants bound by professional confidentiality obligations, where necessary for the conduct of spade46's business.

Every third party that receives your data from spade46 is bound by a strict data protection agreement and is not permitted to use that data for any purpose other than those specified.

The security of your personal data is an absolute priority for spade46. We implement comprehensive technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure.

Technical Measures:

• 256-bit SSL/TLS encryption for all data transmitted between your browser and spade46 servers
• Data-at-rest encryption for all sensitive information stored in our databases
• Secure server infrastructure with multi-layered firewalls and intrusion detection systems
• Two-factor authentication (2FA) available for all member accounts
• Continuous security monitoring 24 hours a day, 7 days a week

Data Retention Period:

• Active account data: Retained for the duration of the active account plus 7 years after account closure (legal requirement)
• Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysian financial regulatory requirements
• Customer support communication logs: Retained for 3 years
• Anonymised analytics data: Retained for 5 years

Spade46 uses cookies and similar tracking technologies to enhance your experience on our platform, ensure proper functionality, and analyse how the platform is used. The following are the types of cookies we use:

You can manage your cookie settings through your web browser. Please note, however, that disabling essential cookies may affect the functionality of the spade46 platform and prevent you from accessing certain features.

As a spade46 member and as an individual in Malaysia, you have certain rights regarding the personal data we collect and process. Spade46 is committed to making it easy for you to exercise those rights:

As a globally operating online platform, spade46 may process and store your data on servers located outside Malaysia in certain circumstances, such as for backup purposes or when using cloud computing services.

When your data is transferred to another country, spade46 ensures that:

• The recipient country provides an adequate level of data protection, or
• An appropriate data protection agreement has been signed with the relevant service provider, or
• Legally recognised data transfer mechanisms are in place

Spade46 will not transfer your data to any country or party that lacks adequate data protection without your explicit consent.

The spade46 platform is exclusively for individuals aged 18 years and above. spade46 does not knowingly collect or process personal data from individuals who are underage.

If you believe that someone under the age of 18 has registered a spade46 account or submitted their personal data to us, please contact us immediately at support@spade46.ws. Upon verification, Spade46 will promptly delete the account and all associated data.

Parents and guardians concerned about children accessing online betting platforms are encouraged to use parental control software on shared devices.

The spade46 platform may contain links or references to third-party websites in certain contexts, such as sports information or news. spade46 is not responsible for the privacy practices or content of those third-party websites.

We strongly encourage you to read and understand the privacy policy of any third-party website you visit through links on the spade46 platform. The presence of such links does not imply that spade46 endorses or vouches for the content or privacy practices of those websites.

Spade46 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new technologies we adopt.

• The "Updated" date at the top of this page will be revised to reflect the date of the latest amendment
• For material amendments that affect your rights, spade46 will endeavour to notify you via in-platform notifications or an email to your registered address.
• Your continued use of the spade46 platform following any amendments constitutes acceptance of the revised Privacy Policy.
• Previous versions of our Privacy Policy are available upon request from our support team.

We encourage you to review this page periodically to stay informed about how we manage your personal data.

If you have any questions, concerns, or complaints regarding this Privacy Policy, the way we handle your personal data, or if you wish to exercise any of your rights, please contact us:

• Privacy Email: support@spade46.ws (subject line: "Privacy Enquiry")
• Live Chat: Available 24/7 directly on the spade46 platform

We are committed to responding to all privacy-related enquiries within 30 working days from the date your request is received. For urgent matters relating to account security or suspected data breaches, please use Live Chat for a faster response.

Spade46 values the trust you place in us as a member of this platform. We are committed to managing your personal data in the most responsible, transparent, and secure manner possible.